Frequently Asked Questions

Are sales taxes included in the cost?


No, CA State Tax is additional and collected on all party packages and tangible items (including, but not limited to rented, purchased, personalized and custom orders). We do not collect sales tax on services provided (Star Party Pro, Entertainment Characters, Face Painters, etc.)




Are there any delivery fees?


Party-on-the-Go and a basic Theme Party includes delivery up to 15 miles from our LAX location in the fee. However, deliveries other than a simple drive up, delivery and setup will encounter an additional charge (depending on the complexity).

Please refer to the chart below for delivery fees:

Distance | Fee

1 to 15 miles | $30

16 to 25 miles | $50

26 to 35 miles | $100

36 to 45 miles | $150

If your event is beyond 45 miles, please call for availability.




How much time is needed for setup?


Setup depends on the elements involved in the party. On average, we need a minimum of 30 minutes to setup for the Party-on-the-Go and about an hour and a half for a Theme Party. Custom parties may require extensive set up, we'll always let you know how much time we will need to setup on all of our parties.




Is there a charge for setup?


Setup is covered in the price of the Party-on-the-Go and a basic Theme Party.

Theme parties and custom parties fee is dependent upon how extensive the setup is. The cost of setup and installation will be discussed once we know all elements involved with the party.




What type of payments do you accept?


In addition to cash, we accept debit/credit cards (4% service fee), CashApp, Venmo, and Zelle.




What if I have more questions?


Just give us a call, we'd be happy to help.





Our Commitment as We Navigate Through Coronavirus (COVID-19)

COVID-19 | Lawn Card Policies | Terms and Conditions | Privacy Policy

 

party@starparty.net | 866-972-7897

© 2020 Star Party - Creative Children's Parties is a subsidiary of Hogan Events Group, LLC. All Rights Reserved.

  • Twitter Clean
  • w-facebook
  • w-googleplus