Frequently Asked Questions

Can I keep the yard card display?


No. The display is a rental.




How long can I keep the display?


Rentals are usually 12 - 24 hours depending on availability. If you'd like to keep the rental longer we may be able to accommodate your request, depending of availability. There's an additional fee starting at $75 each additional day. Please inquire prior to booking.




What happens if the yard cards are damaged or stolen?


Ultimately the client is responsible for the yard card display after installation. If display items are missing or damaged, payment for damage or replacement will be invoiced, and is due upon receipt. Charges are as follows: $5 per stake and $25 per piece. We photograph each display we install to document inventory used, most displays average a replacement cost of $875.




Can we take pictures with/of the yard cards?


Absolutely! We encourage you to take pictures with the display and of the display. Please tag us if you do @starpartyla. For safety reasons we encourage posing next to or behind the display to take photographs.




This looks fun and easy, can you help me start a yard card business?


We'd be happy to help you get started. The basic starter kit starts at $3,000 and includes yard cards to get you started immediatley. We also offer mentoring. If you're interested let us know.




May I help with the set up?


Due to safety reasons we provide contactless installation. Please do not come out. We will inform you once installation is complete. HOWEVER, we do offer DIY setup option, please contact us for details.




Are sales tax included in the cost?


No, CA State Tax is additional and collected on all party packages and tangible items (including, but not limited to rented, purchased, personalized and custom orders).




Can I see a mock up prior to the installation?


Unfortunately, we do not provide mock ups. Installations are booked on a first come, first serve basis some colors and graphics may not be available on the day of your installation. Displays depend on the size of the lawn, location of display, ground type, etc., however we guarantee your display will be stunning.




What forms of payment do you accept?


We accept credit cards via PayPal (*HOGANEVENTS will appear on your credit card statement), CashApp ($HoganEventsGroup), Venmo (@HoganEventsGroup), and Zelle (party@starparty.net). Please note: Star Party is a subsidiary of Hogan Events Group, LLC.




Do you set up on holidays?


Yes, however, it's important to contact us for availability. Holiday setups are an additional $50. Holidays for setups are New Year's Eve, New Year's Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, and Christmas Day.





Our Commitment as We Navigate Through Coronavirus (COVID-19)